In either case, you should register as a "Seller".Įvery Seller should subscribe to subscribe to area codes, pay the appropriate fee, and agree to the certification requirements to receive a Subscription Account Number (SAN) with the National Do Not Call Registry. A Seller also may be a Telemarketer, if it is calling on its own behalf, or if it retains one or more Telemarketers to place calls for it. Sellerincludes any person or business who, in connection with a telemarketing transaction, provides, offers to provide, or arranges for others to provide goods or services to the customer in exchange for consideration. Note: An organization must select one of three Organization Functions when they create their profile. Violators could be fined up to $16,000 per incident.
#Cell phone do not call list download
They can also use an Interactive Phone Number Search Feature that is designed to allow small volume callers to comply with the Do Not Call requirements of the Telemarketing Sales Rule (TSR) without having to download a potentially large list of all the registered telephone numbers within a particular area.Ī consumer who receives a telemarketing call despite being on the registry can file a complaint with the FTC, either online or by calling a toll-free number. On subsequent visits to organizations can download either a complete updated list of numbers from their selected area codes or a more limited list that shows additions or deletions since the last download. Each organization accessing registry data may be required to pay an annual fee based on the number of area codes the company accesses. Consumers' phone numbers are sorted and made available by area code. The only consumer information organizations are able to access from the national registry is a registrant's telephone number. If an organization is accessing the registry on behalf of a Client (Seller), the organization may need to identify the Client (or Clients). When an organization accesses the system for the first time, it will have to provide some identifying information, such as Organization Name and Address, assign an Authorized Representative, and provide the Representative's Telephone Number and Email Address to create a profile. The dedicated, fully automated and secure Web site at provides this information to telemarketers and sellers.
Since January 1, 2005, telemarketers and sellers have been required to search the registry at least once every 31 days and drop from their call lists the phone numbers of consumers who are registered. Online at How does the National Do Not Call Registry work? Top of Page How it Works How do I access the National Do Not Call Registry? Indeed, a company may not call a consumerregardless of whether the consumer's number is on the registryif the consumer has asked to be put on the company's own do not call list.įor more information, please see FTC INFORMATION AND DOCUMENTS below. One caveat: if a consumer asks a company not to call, the company may not call, even if there is an established business relationship. And if a consumer has given a company written permission, the company may call even if the consumer's number is on the National Do Not Call Registry. In addition, a company may call a consumer for up to three months after the consumer makes an inquiry or submits an application to the company. What about an established business relationship?Ī telemarketer or seller may call a consumer with whom it has an established business relationship for up to 18 months after the consumer's last purchase, delivery, or paymenteven if the consumer's number is on the National Do Not Call Registry. The National Do Not Call Registry does not limit calls by political organizations, charities, or telephone surveyors.įor more information, please see FTC INFORMATION AND DOCUMENTS below. It also includes sellers who provide, offer to provide, or arrange to provide goods or services to consumers in exchange for payment. This includes telemarketers who solicit consumers, often on behalf of third party sellers. The National Do Not Call Registry applies to any plan, program, or campaign to sell goods or services through interstate phone calls.
Who May or May Not Call? Who is covered by the National Do Not Call Registry?
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